I recently had the great pleasure to sit down with long time audIT user, Chris Long, from Computer Trouble Shooters in North Phoenix. Chris graciously shared his experience using audIT in this short video. Some of the key takeaways below the video with a link to jump to that exact spot in the video.
Watch the entire video
The full video above is only 12 minutes and 52 seconds. However, there’s a lot of great information inside those few minutes.
What follows are some key moments in the video you can jump right to. The video will play from the exact spot we began talking about the specific topic.
The audIT presentation almost sells itself
Chris uses audIT for proposals and business reviews. His close rate is much higher because it’s just much easier for the client to see the value. Half the objections and sales process is done and they’re just negotiating the price. audIT does the hard work for him.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=35
CEO and business owners love it
The CEOs and business owners love audIT because it makes it so simple for them to understand. And inside of a minute, they fully know what’s going on.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=137
He sold a deal using audIT without the decision maker even being there
He would normally never leave a sales presentation behind. But this decision maker just wouldn’t meet with him.
After five weeks of trying to get to him, he felt he had nothing more to lose, so he left the report. The decision maker called him and asked to sign the agreement three days later.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=227
We increased our monthly revenue by 42% since using audIT
In the last two years, they were able to jump their revenue significantly since using audIT. He’s even been able to train some of his techs to do it as well.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=318
Why automation would be a bad thing
We get asked quite a bit if we can import data. So, I asked Chris if this is something he would want.
While it’s no surprise that anyone would want to just push a button and have all the work automatically done, Chris shares why it might even be a bad thing.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=437
Able to create audITs in as little as 10 minutes
One of the great things about audIT is how fast it can be. Once you have the process down and have the baseline, generating audITs for QBR (Business Reviews) is super fast.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=510
Won the deal with audit even though he was most expensive option
Was in competition with two other MSP firms. He found out later he was $1,500 per month more than one of the others. And the proposed solutions were very close.
The owner of this very large company chose Chris because of his presentation. He liked his style and understood what Chris was talking about. This is always key because simplicity matters. And in this case won Chris a deal for more MRR.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=556
Final message: What Chris would tell his fellow MSPs about audIT
Chris has been a huge advocate of audIT even making it part of his presentation to peers at Computer Troubleshooters events. He puts it plainly; audIT is easily affordable and will generate results.
Watch from this point: https://youtu.be/vHgk_eqczvM?t=658
We thank Chris for all of his feedback that he’s graciously shared with us and the MSP community!